Oct 6, 2022
Do you know that 92% of Tesup Customers are happy with the ticket Product Services provided by Tesup?
Well now you know it.
According to the research, between 01 August - 22 September and 08 - 22 September, we have received very prosperous findings.
Calculations were made on the number of after-sales tickets with the odds ratio calculation.
Tesup After Sales Success Rate Table 1
47% of Tesup customers require assistance from the engineers regarding installation of the products, integration of products to their system.
Tesup After Sales Success Rate Table 2
In Table 2, the ratio of contented customers is strongly high. 92% of those customers leave happy after the service they are given.
Contact our Product Service in a few steps. Enter the information and write why you need assistance so we can address your enquiry. You need to upload a video which shows all system components as well as climate and temperature variables, such as sunshine and wind speed. Then submit your Product Service Ticket.
Most of the aftersales assistance requested about installation. Frequently asked questions are about hybrid systems that the customers want to create by binding solar panels and wind turbines.
You can ask any kind of questions via https://www.tesup.nz/after-sales.
Findings proves that 92% of customers who contacted us are happy.
Happy customers make us happy.
Tesup cares about customer satisfaction, please do not hesitate to contact us!